These are the terms and conditions governing the use of menamour.com (“Service”), and the agreement that operates between us and you (the Terms). The website is an offering of Men Amour (“us” “our” “we”), is a coaching program for only men to succeed in dating and relationships with women, and these Terms set out the rights and obligations of all users (“you” “your”) in relation to your use of the website. Please carefully read these Terms and our Privacy Statement, and contact us if you have any questions. By accessing or using the Service, you signify that you have read, understood, and agree to be bound by this Terms of Service (“Terms of Service”) and to the collection and use of your information as set forth in the Men Amour Privacy Policy, whether or not you are a registered user of our Service. This Agreement applies to all visitors, users, and others who access the Service (“Users”).
We may change these Terms of Use from time to time without advance notice. Your use of the service or any of its content after any changes have been made will constitute your agreement on a prospective basis to the modified Terms of Use and all of the changes. Accordingly, you should read these Terms of Use from time to time for any changes.
Eligibility
This is a contract between you and Men Amour. You must read and agree to these terms before using the Men Amour Service. If you do not agree, you may not use the Service. If you are a child under 13 years of age, we may need your parent or guardian’s consent before allowing you to use the Service. You represent and guarantee that you are of legal age and otherwise qualified to enter into this Agreement in your jurisdiction. The Service is not available to any Users previously removed from the Service by Us.
Use Of Service
Men Amour welcome you to view, use and download the materials on this website for your informational, non-commercial use, provided that you leave all the copyright warnings or other proprietary notices intact. You may not store, alter, duplicate, transmit, share, repost, openly display or otherwise use any content on this website, or the design or layout of this service, in any form or media except with the express prior written approval of Men Amour. The commercial use, duplication, reposting, public display, transmission or distribution of any data, software, logo or other material available through this website without the prior written consent of Men Amour is rigorously prohibited. You agree that Men Amour may, at any time, for any purpose and without notice, stop, change or limit your use of this website and make adjustments in the products and/or services depicted in this Site.
Our License to You
Subject to these Terms and our policies, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license to use our Services. You may download content from our Services only for your personal, non-commercial use, unless you obtain Men Amour written permission to otherwise use the content. You also agree that you will create, access, and/or use only one user account, and you will not share with any third party access to or access information for your account. Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access.
Our Consent
By continuing to use this website, you acknowledge that you have read and understood the terms and conditions contained in these Terms of Use. It also acknowledges that you are using the service for its sole purpose and not for the benefit of a competitor.
Account Registration
We expect to add a feature allowing you to register with the service and establish an account. If you register, you agree to provide accurate and complete information when creating or updating your account. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You agree to notify us immediately of any unauthorized use of your account or any other breach of security will not be liable for any losses caused by any unauthorized use of your account. You may not use another’s account without permission. We will terminate your account in appropriate circumstances if you are determined to be a repeat infringer. We also may terminate your account if you violate any provision of these Terms of Use or fail to comply with our requests concerning your account.
By providing Men Amour your email address you consent to our using the email address to send you Service-related notices, including any notices required by law. We may also use your email address to send you other messages, such as changes to features of the Service and special offers. If you do not want to receive such email messages, you may opt out. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.
Social Networking Services
We may offer you the opportunity to enable or log in to the Service via various online third-party services, such as social media and social networking services like Facebook (“Social Networking Services”). You are in no way obligated to use any Social Networking Services in connection with the Service. By integrating Social Networking Services into the Service, we make your online experiences richer and more personalized. As part of this integration, social media services will give us with access to some data provided by you to these social media services and we will use, save and reveal such data in accordance with our privacy policy. We may ask you to authenticate, register or log into Social Networking Services on the websites of their respective providers to take advantage of this feature and its capabilities. If you opt to integrate or use Social Networking Services with the Service, such as Social Networking Services may gain access to certain information that you have provided to us, including personally identifiable information. Kindly remember that the method in which Social Networking Services use, store and reveal your data is governed solely by the policies of such third parties, and Men Amour shall not be liable for the privacy practices or other actions of any third-party site or service that may be permitted within the Service. Further, Men Amour is not responsible for the accuracy, availability or reliability of any information, content, goods, data, opinions, advice or statements made available in connection with Social Networking Services. As such, Men Amour is not liable for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such Social Networking Service. Men Amour enables these features merely as a convenience and the integration or inclusion of such features does not imply an endorsement or recommendation of any Social Networking Service.
Confidential Information
Men Amour does not want you to, and you should not send any confidential or proprietary information to Men Amour via the website except as expressly or implicitly indicated by the website functionality See our Privacy Policy for additional information. You agree that any materials or information that you or individuals acting on your behalf provide to Men Amour will not be considered confidential or proprietary. To the extent you provide any materials or information to us other than nonpublic personal information, you grant to Men Amour an unrestricted, perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, sublicense, transmit and distribute such materials and information, in any medium and in any form, and you further agree that Men Amour is free to use any ideas, concepts or know-how that you or individuals acting on your behalf provide to Men Amour through or by means of this website.
Communicate with other users.
The Men Amour services may allow the user to communicate with other users. Discretion should be used when disclosing information through these means, as it is accessible to third parties. The use of any personally identifiable information and the options related to the use of this information are subject to the Men Amour privacy policy.
Personal Information
The sending of personal information through the website is governed by our Privacy Policy.
User Submission
We welcome your suggestions, ideas, comments, and other feedback regarding the Services ("Feedback"). By submitting any Feedback, you grant us the right to use the Feedback without any restriction or any compensation to you. By accepting your Feedback, Men Amour does not waive any rights to use similar or related Feedback previously known to Men Amour, developed by its employees or contractors, or obtained from other sources. We may, but have no obligation to, monitor, edit or remove content that we determine in our unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or objectionable criteria or violate the intellectual property of any party or these Terms of Service. You acknowledge that any of your submissions do not violate any third party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also accept that your feedback/comments do not contain defamatory, illegal, offensive or obscene material or that contains computer viruses or other malware that may in any way affect the performance of the Service or any affiliated website. It is not possible to use a fake email address, pretend to be someone other than you, or otherwise deceive us about the source of any comments. You are solely responsible for the comments you make and for their accuracy. We assume no responsibility and assume no responsibility for any comments posted by you or a third party.
Your Licence To Us
By posting any User Content on the Service, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to Men Amour a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Service and Men Amour (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels. You also hereby grant each User of the Service a non-exclusive license to access your User Content through the Service, and to use, display, reproduce and perform such User Content solely as permitted through the functionality of the Service under this Agreement.
Editing, Deleting and Modification
We hold the right in our sole discretion to correct or remove any documents, data or other content appearing on the website at any time without notice.
Ownership
The Services and all related rights are, and will remain our property. Except for your User Content, the Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and User Content belonging to other Users (the “Men Amour Content”), and all Intellectual Property Rights related thereto, are the exclusive property of Men Amour and its licensors (including other Users who post User Content to the Service). Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any Men Amour Content. Use of our Content for any purpose not expressly permitted by this Agreement is strictly prohibited. If you print, copy, modify, download or otherwise use or provide any other person access to any part of the service that violates the Terms of Use, your right to use the App will cease immediately and you must, at our discretion, return or destroy any copies of the materials you have made.
Limited License
The content on the website, including without constraint, the materials, data, text, software, code, scripts, graphics, photos, interactive features and the likes, as well as the trademarks, service marks, and logos (collectively, the "Content"), are held by or licensed to Men Amour unless expressly disclaimed and are subject to copyright, trademark and other intellectual property rights under the law. Subject to these Terms of Use, Men Amour grants you a limited right to view, access, and display the Content within this website for personal use only. This grant of rights to you is limited in duration and scope. The grant is not transferable, nor is it exclusive. Men Amour may terminate the grant, in whole or in part, for any reason and at any time with or without notice. This grant is also dependent on your agreement not to interrupt or attempt to interrupt the operation of the website. You may download the Content only for the purposes stated above. This license is not a transfer of title in the Content or any copies of the Content and is subject to the following restrictions:
You may not modify the Content in any way (including the removal of any copyright or other proprietary notice contained in the Content), or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose; and
You agree to abide by all additional restrictions displayed on the website as it may be updated from time to time. The service, including all Content, is protected by worldwide copyright laws and treaty provisions. You agree to comply with all copyright laws in your use of the service and to prevent any unauthorized copying of the Content. Except as expressly provided herein, Men Amour does not grant any express or implied right to you in or to any Content and in no way do these Terms of Use convey any rights in or to any patents, trademarks, copyrights or trade secrets.
Permissions and Restrictions
Men Amour hereby grants you permission to access and use the website as set forth in these Terms of Use, provided that:
You agree not to distribute any part of the service, in any medium, without the prior written consent of Men Amour other than through functions and features provided through the website (such as a downloadable image).
You agree not to alter or modify any part of the service.
You agree not to use any part of the service for any commercial use without the prior written authorization of Men Amour.
Prohibited commercial uses include without limitation any of the following actions taken without Men Amour express written approval: 1) sale of access to the website on another app or website; 2) use of the website or any information on the Site for the purpose of gaining advertising or subscription revenue; or, 3) the sale of advertising on the app or any third-party website targeted to any information on the app.
Prohibited commercial uses do not include uploading of original material to the website approved in advance or expressly authorized by Men Amour in writing.
You agree not to use or launch any automated system, including without limitation, "robots," "spiders," or "offline readers," or similar devices that access the website in a disruptive manner, sends more request messages to the website’s servers in a given period of time than a human can reasonably produce in the same period of time using a conventional on-line web browser, or comb the website using automated devices for the purpose of displaying the website’s contents on any other website. Notwithstanding the foregoing, Men Amour grants the operators of public search engines permission to use spiders to reference or link to materials on the websites for the sole purpose of creating publicly available searchable indices of the materials. As with all provisions of these Terms of Use, Men Amour reserves the right to revoke these exceptions either generally or in specific cases. You agree not to collect or harvest any personally identifiable information, including usernames, from the service, nor to use the communication systems provided by the website (e.g. comments, email) for any unlawful purpose. You agree not to solicit, for commercial purposes, any users of the website.
In your use of the website, you will otherwise comply with the terms and conditions of these Terms of Use and all applicable local, national, and international laws and regulations.
Men Amour reserves the right to discontinue any aspect of the service at any time.
Paid Services
Certain aspects of the Service may be provided for a fee or other charge. If you elect to use paid aspects of the Service, you agree to be charged for the amount that will be made known in the process of the registration or purchase. We may update them from time to time. Men Amour may add new services for additional fees and charges, or amend fees and charges for existing services, at any time in its sole discretion. Any change to our pricing or payment terms shall become effective following notice of such change to you as provided in this Agreement.
Renewal
Men Amour subscriptions renew automatically using the payment details on file for your account. If you purchase a subscription with automatic renewal, you acknowledge and agree that we are authorized to use the payment information on file for the renewal fee. Your subscription will renew monthly or annually on the same day of the month or year, respectively, as the date you made your initial purchase. This date will be included on your subscription confirmation receipt that will be emailed to you at the email you provide. You may cancel your account at any time, this will stop future subscription charges from accruing to your account.
Proposed Product and Service Offerings
All descriptions of proposed products and services are based on assumptions subject to change and you should not rely on the availability or functionality of products or services until they are actually offered through the Site. We reserve the right in its sole discretion to determine how registration and other promotions will be awarded. This determination includes, without limitation, the scope, nature and timing of all such offerings.
Payment Information; Taxes.
All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.
Fraudulent actions by users
Men Amour is not responsible for losses relating to fraudulent actions by any User that is misleading, fraudulent or in any other way invalid ("Fraudulent Actions"). By using the Services, you will release Men Amour from any liability arising from fraudulent actions. You will also do everything possible to notify us immediately of any fraudulent action that may affect the Services. Men Amour reserves the right, in its sole discretion, to restrict any User who is involved in fraudulent actions from using the service.
Discount policy
We care about our customers and we are always looking for ways to offer them the best value for money. One method we use is a discount system. Men Amour, at its sole discretion, will be entitled to provide our customers with discount programs as described and published in more detail on the website. Men Amour may offer promotional discounts from time to time. You must accept the terms of the promotion to receive the discount and Men Amour reserves the right not to respect the promotional codes if you suspect reasonable abuse. You agree not to use more than one discount per item unless Men Amour expressly allows such use. These prices are possible except when the promotion/discount is provided and they run the risk of being subject to the terms of this promotion/discount. Please note that discounts will not be applied after payment is made.
Denial Of Access
These Terms of Use constitute a valid agreement, unless and until resolved by Men Amour. If at our sole discretion, you fail to comply with the terms or provisions of this agreement, We may deny you access to the app. In case of refusal of access by Men Amour, the user is no longer authorized to access the app and as well as the exclusion of responsibility and limitations of the responsibilities established in this document. The conditions of use will continue to apply. These Terms of Use constitute the entire agreement between you and Men Amour relating to the subject matter of this document.
Termination
Notwithstanding any of the App Terms, Men Amour reserves the right, without notice and in its sole discretion, to terminate your license to use the service, and to block or prevent future access to and use of the website if you violate any of these Terms or Men Amour policies. Upon termination, these Terms shall still apply.
Advertisements
Men Amour and its licensors may publicly display advertisements and other information adjacent to or included in the Content. You are not entitled to any payment for these publications. The method and scope of such advertising are subject to change without notice.
Monitoring
We reserve the right, but not the obligation, to monitor access to and use of this website without notice to the user. We may register or register your use in a manner consistent with the provisions of our Privacy Policy, accessible through the Privacy Policy link on the homepage of this website.
Intellectual Property
Trademarks
Trademarks. Nothing in these Terms of Use or on the website will be construed as granting you any right or license to use any trademarks, service marks, or logos displayed on the website. You agree not to use or register any name, logo of Men Amour or any of its subdivisions for any purpose except with our prior written approval and in accordance with any restrictions required by us.
Restrictions on Use
Except as stated in the service Terms, none of the materials and intellectual property described in these Terms (including the website Materials) may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Men Amour or the respective intellectual property owner. You may electronically copy and print hard copy portions of the website for the sole purpose of using materials it contains for informational and non-commercial, personal use only. Any other use of the materials in the app (including any commercial use, reproduction for purposes other than described above, modification, distribution, republication, display, or performance), without the prior written permission of Men Amour, is strictly prohibited.
Copyright
To notify us of a suspected copyright infringement, write to us at (email) or at our physical address:
Include the following (please consult your legal counsel or see Section 512(c)(3) of the Digital Millennium Copyright Act to confirm these requirements).
The physical or electronic signature of the owner or someone authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
A description or identification of the copyrighted work you claim has been infringed.
A description of the material that is claimed to be infringing, and information reasonably sufficient to allow us to find it.
Your address, telephone number, and email address.
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement, under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on behalf of the owner.
Repeated violations of others' copyrights may result in a loss of privileges.
Indemnity
You agree to indemnify, defend and hold harmless Men Amour and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
No Warranty
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
General Advice
Any advice or information on this website is only general advice and does not take into account personal circumstances. You must not negotiate or invest solely on the basis of this information. By viewing any material or using information on our website, you agree that it is general educational material and will not hold any person or entity liable for loss or damage arising from the content or general advice provided by Men Amour and its employees and directors.
Limitation of Liability
In no case shall Men Amour, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost revenue, lost savings, loss of data, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Issue of complaints
In no event shall we be liable for any direct, indirect, special, incidental, equitable or consequential damages for any use or reliance on our Services or those affiliated with us in any form, and frees us from any claim; Including, without limitation, those relating to loss of benefits, individual or business intrusions, individual damage, mishap, misapplication of data or some other misfortune, disease or physical or mental condition, or something else, regardless of whether we are expressly informed of the possibility of such harm or difficulty.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of (country). (including all non-contractual disputes or claims arising out of the subject matter of these Terms).
General Terms
Revisions to the Terms
We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.
Severability Waiver
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Entire Agreement
This Agreement, together with any amendments and any additional agreements you may enter into with Men Amour in connection with the Service, shall constitute the entire agreement between you and Men Amour concerning the Service.
Contact us
Questions about the Terms of Service should be sent to us at support@menamour.com.
Refund and Return Policy
Our refund policy is as follows:
Men Amour 101
Men Amour 101 has a regular price of $997.00 which can be purchased by a single sales transaction or with other option to purchase the course by a 2- month payment plan of $597.00 per month for 2 months. Discounted prices of the course may be available during unspecified times throughout the year by the use of a promotional coupon.
The purchaser/user/enrolled student can raise a refund request within 14 days of purchasing the course. Money back guarantee is void if the participant has accessed more than 40% of the content in the video material given in the regular course. Men Amour offers a 14-day 100% money-back guarantee contingent upon that the “purchaser/user/enrolled student” does not watch more than 40% of the video material in the regular course. 40% of the material is equivalent to finishing the last video of the second week (“Week 2”) out of the 5 weeks present in the regular course. User will not be enabled to skip through videos.
Whether the user purchases Men Amour 101 by a one-time payment at its regular price of $997.00, or a 2-month payment plan of $597.00 per month for 2 months, or at any discounted price by using a promotional coupon, or a payment plan available with any discount by use of a promotional coupon, the 14-day 100% money-back guarantee mentioned above will apply. Monthly memberships or subscriptions to Men Amour 101, do not receive the 14-Day 100% money-back guarantee listed above in this section. Further details for refunds or cancellations of monthly memberships/subscriptions for Men Amour 101 are described in the following section or paragraph below. Additional fees to the purchaser, with no expense to Men Amour may apply for the funds to be returned. However, no refund will be provided if you raise a request beyond 14 days of purchasing the course.
For Monthly Membership Subscriptions To Men Amour 101, Please Read The Following:
For all students/users/buyers/members who have purchased or enrolled to Men Amour 101 using a monthly membership, there are NO refunds or 14-Day, 100% money back guarantees as stated above, under any circumstances, once a subscription purchase is made. The only option available for a monthly membership subscription is to cancel the subscription before the next billing cycle. It is the member's /subscriber's entire responsibility to be fully aware of their billing cycle and cancel their membership before a credit card purchase is processed again.
Men Amour One on One Coaching
Men Amour offers a one-on-one coaching program through the Men Amour 1-On-1 program. Men Amour 1-On-1 is available for a single-time purchase price of $19,997.00. There is a payment plan available to purchase this program by processing 3 monthly payments of $6,999.00.
Payments will not be stopped even if a user, purchaser or enrolled student, does not complete the purchased or scheduled purchased coaching program. If the schedule of completing sessions or the entire course is delayed, whether the student or coach cannot attend a session, processing payments will not be stopped. Instead, the payments will be processed but sessions will be rescheduled in the event that a student purchases a one-time payment of $19,997.00. A refund can only be processed if the first coaching session has not taken place.
Rescheduling of Coaching Sessions
After a first one-on-one coaching session is scheduled and conducted, refunds for single sales transactions and monthly payment plans will not be processed, and payment processes will continue for payment plan options, no exceptions. It is the user’s responsibility to schedule and attend coaching sessions.
In the event a user is non-responsive or is not proactively scheduling and attending coaching sessions to complete the 12 sessions, Men Amour will not offer rescheduled sessions after 1 year of the purchase and will not offer any refunds.
Cancellations
If a user purchases Men Amour 1-On-1 by the 3-month payment plan, a refund and cancellation can only take place prior to the 1st session to take place after the first payment. A fee of $1000 will be taken by Men Amour if the cancellation of a session prior or in lieu of a refund request is submitted within a 24 hour period before the coaching session. Additional fees to the purchaser, with no expense to Men Amour will apply for the funds to be returned.
Duplicate payment
Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.
Note: All refunds will be processed within 10 working days after the refund request is approved by Men Amour.
Liability
Under no circumstances will Men Amour be liable for any loss or injury attributable to errors in the course materials or otherwise in relation to the performance of any contract entered into between Men Amour and the purchaser. Furthermore, the purchaser shall indefinite Men Amour against any claim for such damage, loss or injury made against Men Amour by a third party
Contact Us
If you have any questions on use to return your item to us, kindly contact us by visiting our CONTACT US page on the website or email us at support@menamour.com.